Privacy policy.

This Privacy Policy explains how Cyberland Security LLC, dba Cyberland ("we," "us," or "our") handles information. This policy applies to your interaction with us through our services and communications channels, including text messages (SMS/MMS) and phone calls.

Your privacy is important to us. Currently, our data collection practices are minimal and are intended solely to facilitate direct communication with our customers and potential customers.

1. What Information We Collect

At this time, we do not use cookies or other tracking technologies on a website to collect user data. The only information we collect is information you voluntarily provide to us.

  • Information You Provide Directly: When you contact us via phone call or text message (SMS/MMS), we collect the information you provide, which may include:

  • Your mobile phone number.

  • The content of your messages, inquiries, and communications with us.

  • Any other information you voluntarily provide, such as your name or email address.

2. How We Use Your Information

We use the information we collect for the sole purpose of communicating with you and operating our business. This includes:

  • To Respond to You: To answer your questions, respond to your inquiries, and provide customer support.

  • To Provide Services: To communicate with you regarding services you have requested.

  • For Administrative Purposes: For internal record-keeping and to manage our communications.

  • To Comply with the Law: To meet legal and regulatory requirements.

3. Sharing and Disclosure of Information

We are committed to maintaining your trust, and we do not sell, rent, or trade your personal information with third parties for their marketing purposes.

  • Third-Party Service Providers: We use third-party services, such as Grasshopper, to manage our phone and text messaging communications. When you communicate with us, your information (such as your phone number and message content) is processed by this provider on our behalf to facilitate the communication. These service providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.

  • Legal Obligations: We may disclose your information if we are required to do so by law, in response to a court order, subpoena, or other legal process.

  • SMS/MMS Opt-In Information: Notwithstanding any other provision in this Privacy Policy, we do not share information collected from you for a text messaging campaign with any third parties for their own marketing purposes. This includes your mobile phone number, your opt-in consent, and the content of your messages.

  • Data Transfer:  We do not transfer your personal information to any external organizations under any circumstances, even with your consent.

4. Your Choices

You have control over the communications you receive from us. You may opt-out of receiving text messages at any time by replying "STOP" to any message you receive from us.

5. Data Security

We take reasonable measures to protect the information you provide to us from loss, misuse, and unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage i1s 100% secure.

6. Children's Privacy

Our services are not intended for or directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services and practices change. We will post the updated policy and revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

8. Terms & Conditions 

By texting Cyberland Security LLC, you consent to receive conversational text (SMS/MMS) messages from us.

  • Message Types: Messages will be for customer support, responding to your inquiries about our services, and providing information you have requested. This is a conversational line; we will not send marketing promotions.

  • Message Frequency: Message frequency varies as it is based on your interaction with us. We will only send messages in direct response to your communications.

  • Rates: Message and data rates may apply.

  • Opt-Out/Help: You can opt-out at any time by replying STOP. For assistance, reply HELP.

  • Privacy: We will never share your mobile opt-in information with third parties.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Cyberland Security LLC

3405 Greengate Dr.

Modesto, CA 95355

schlegel.j@cyberlansecurity.com

209-727-6050